Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, and password when you register
• Profile Information: Performer name, venue details, and repertoire
• Payment Information: Billing details processed through our payment provider
• Communications: Messages sent through our contact form

2. Information Collected Automatically

When you use our Service, we automatically collect:

• Log Data: IP address, browser type, pages visited, and timestamps
• Device Information: Device type, operating system, and unique identifiers
• Usage Data: Features used, interactions, performance data, and activity needed to measure storage, bandwidth, and AI usage

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Calculate plan usage, enforce fair-use controls, and protect service profitability and reliability

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

We may retain operational records about storage, bandwidth, upload activity, AI usage, and anomaly flags to support billing, abuse prevention, reliability monitoring, and capacity planning. After extended inactivity, we may archive derived chart render images while keeping source files and metadata required to restore the account later.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

We may also analyze request volume, upload activity, and related operational signals to detect abuse, protect account data, and prevent events that could jeopardize data durability or platform availability.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Rectify or update inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Data portability
• Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact form .